Position Description – Storeperson
Position Purpose
The Storeperson is responsible for the efficient receipt, inspection, storage, handling, picking, packing and dispatch of goods while ensuring full compliance with Crimp-Tech Australia’s Quality Management System (QMS), customer requirements, and applicable aerospace and defence industry standards.
The role is critical in maintaining product integrity, traceability and inventory accuracy, ensuring all customer orders are processed correctly and delivered on time while preserving the quality of products throughout the warehouse process.
Key Responsibilities
Receiving of Goods
- Receive all incoming deliveries from suppliers and freight carriers.
- Verify received goods against purchase orders, packing slips and delivery documentation.
- Inspect incoming goods for damage, quantity, part number accuracy and overall condition.
- Ensure all Certificates of Conformance (CoC), Certificates of Calibration and other quality documentation are present where required.
- Quarantine non-conforming, damaged or suspect products in accordance with company procedures.
- Record receipts accurately within the company’s ERP system (Ostendo).
- Notify Purchasing or Quality personnel of discrepancies immediately.
Storage and Inventory Control
- Store products in designated warehouse locations while maintaining product protection and identification.
- Ensure products are handled to prevent damage, contamination or deterioration.
- Maintain stock rotation where applicable.
- Conduct routine cycle counts and participate in annual stocktakes.
- Maintain accurate inventory records.
- Ensure warehouse areas remain clean, organised and safe.
Order Picking and Dispatch
- Pick customer orders accurately in accordance with sales orders.
- Verify part numbers, quantities and revisions before packing.
- Package products to prevent transit damage using approved packaging methods.
- Ensure all required documentation accompanies each shipment, including:
- Packing Slips
- Certificates of Conformance
- Certificates of Calibration
- Export documentation where applicable
- Prepare freight consignments using approved transport providers.
- Dispatch customer orders within required delivery timeframes.
Quality Assurance Responsibilities
As Crimp-Tech Australia supplies products and services to aerospace and defence customers, strict adherence to quality requirements is essential.
The Storeperson shall:
- Follow all documented Quality Management System procedures.
- Maintain complete product identification and traceability at all times.
- Ensure products remain segregated by status (accepted, quarantined, non-conforming).
- Prevent mixing of different product batches or revisions.
- Verify calibration status of measuring equipment where applicable.
- Ensure certificates and quality records accompany applicable products.
- Report any suspected quality issue immediately.
- Participate in corrective and preventive actions when required.
- Support internal and external quality audits.
- Maintain accurate warehouse records to support traceability.
Aerospace & Defence Requirements
The Storeperson shall understand the importance of:
- Product conformity.
- Counterfeit parts prevention.
- Product traceability.
- Configuration control.
- Preservation of product.
- Foreign Object Debris (FOD) prevention.
- Ethical behaviour.
- Compliance with customer-specific requirements.
- Protection of customer property.
- Awareness of the contribution of their role to product safety.
Safety Responsibilities
- Comply with all Work Health and Safety (WHS) policies and procedures.
- Use manual handling techniques correctly.
- Operate warehouse equipment safely and only when authorised.
- Maintain a clean and hazard-free workplace.
- Report hazards, incidents and near misses promptly.
- Wear required Personal Protective Equipment (PPE).
Key Performance Indicators (KPIs)
- Receiving accuracy.
- Dispatch accuracy.
- On-time order dispatch.
- Inventory accuracy.
- Zero customer dispatch errors.
- Compliance with quality procedures.
- Warehouse housekeeping standards.
- Stocktake accuracy.
- Timely processing of incoming goods.
- No loss of product traceability.
Skills & Experience
Essential
- Previous warehouse or stores experience.
- High attention to detail.
- Good computer skills.
- Ability to follow documented procedures.
- Strong organisational skills.
- Ability to lift and move stock safely.
- Good written and verbal communication skills.
Desirable
- Experience using ERP systems (preferably Ostendo).
- Experience within aerospace, defence or manufacturing industries.
- Forklift Licence (LF).
- Dangerous Goods awareness.
- Understanding of ISO 9001, AS9100 or ISO/IEC 17025 quality systems.
Personal Attributes
- Highly organised.
- Reliable and punctual.
- Quality-focused.
- Customer-oriented.
- Team player.
- Honest and trustworthy.
- Strong attention to detail.
- Able to work independently with minimal supervision.
- Committed to continuous improvement.
Authority
The Storeperson has authority to:
- Reject or quarantine damaged or suspect goods.
- Stop the dispatch of any product where quality requirements have not been met.
- Report quality concerns directly to management.
- Request clarification where customer requirements are unclear.
Performance Review
Performance will be reviewed annually against:
- Achievement of KPIs.
- Compliance with Quality Management System procedures.
- Warehouse performance.
- Customer service outcomes.
- Teamwork.
- Continuous improvement initiatives.
- Safety performance.